Sales Associate

SONOMA VALLEY MUSEUM OF ART

MUSEUM STORE

 

PRIMARY OBJECTIVE:

Under the supervision of the Retail Manager, the Sales Associate is responsible for providing a high level of customer service with a focus on sales. This position is an essential part of the visitor experience. The focus of the position is to engage with visitors with the primary intent to sell merchandise; complete sales transactions; maintain a well-stocked, organized, and attractive sales floor; assist customers with purchase decisions; receive, price, and display merchandise; and sell memberships—while representing the Museum in a positive, friendly and knowledgeable manner.

 

RESPONSIBILITIES AND DUTIES:

• Maintain a professional and courteous manner at all times.

• Must be dependable.

• Must have retail sales experience and customer service experience.

• Knowledge of computerized registers and point of sale systems.

• Process sales transactions with speed, efficiency, and accuracy using POS system.

• Provide exceptional and authentic customer service, and enjoy working with the public.

• Demonstrate knowledge of all store merchandise.

• Ability to multitask under pressure between customer, register, and stockroom.

• Demonstrate knowledge of exhibitions and current events.

• Participate in maintaining an orderly, clean and attractive store and stockroom.

• Open/close Museum Store, reconcile cash drawer at open/close each day.

• Demonstrate an understanding of the store operations, policies, and procedures.

• Communicate issues effecting customer experience to Retail Manager.

• Required to stand for long periods of time, must be able to lift and/or move up to 25 lbs.

• Other duties as assigned.

 

POSITION DESCRIPTION

Title: Sales Associate

Department: Museum Store

Supervisor: Retail Manager

Status: Part-time/Non-exempt

Be flexible with part-time hours and scheduling.

This position has no supervisory responsibilities.

For a full job description contact Marie Koller, Retail Manager at store@svma.org.  To apply, please send resume and cover letter.

Copyright ©2018 Sonoma Valley Museum of Art